Shipping policy

Shipping Policy

Last updated: [22/4/2026]

Thank you for shopping with us. Below are the terms and conditions that make up our Shipping Policy.

1. Order Processing Time

All orders are processed within [1–3 business days] (excluding weekends and public holidays).

You will receive a confirmation email once your order has been placed and another email with tracking information once your order has been shipped.

2. Shipping Rates & Delivery Estimates

Shipping charges will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping: [3–7 business days]
  • Express Shipping: [1–3 business days]
  • International Shipping: [7–21 business days]

Delivery times may vary depending on your location and external factors.

3. Shipping Locations

We currently ship to:

  • Australia
  • [Add other countries if applicable]

If your location is not listed, please contact us before placing your order.

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery.

5. Delays

We are not responsible for shipping delays caused by:

  • Courier issues
  • Customs processing (for international orders)
  • Weather or natural events

6. Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within [5–7 days] of delivery.

We will work with the shipping carrier to resolve the issue.

7. Incorrect Shipping Address

Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

8. Customs, Duties & Taxes

For international orders, customers are responsible for any customs fees, import duties, or taxes that may apply.

9. Contact Us

If you have any questions about shipping, please contact us:

  • Email: [naseri7459@gmail.com]
  • Phone: [0450586727]